Porsche Consulting GmbH sucht in eine/n Senior Consultant (all genders) Mobility Solutions & Customer Services Strategy (ID-Nummer: 9284395)
Redshift, BigQuery) Experience with centralized logging, monitoring, and alerting solutions (Datadog) Hands-on experience with a cloud ecosystem (e.g. AWS, GCP) and integration with orchestration services (like Dagster or Airflow) Experience of running data processing pipelines using distributed data processing frameworks Hands-on Experience with Machine Learning Models or LLM-based systems is a plus Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU.
Redshift, BigQuery) Experience with centralized logging, monitoring, and alerting solutions (Datadog) Hands-on experience with a cloud ecosystem (e.g. AWS, GCP) and integration with orchestration services (like Dagster or Airflow) Experience of running data processing pipelines using distributed data processing frameworks Hands-on Experience with Machine Learning Models or LLM-based systems is a plus Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU.
Redshift, BigQuery) Experience with centralized logging, monitoring, and alerting solutions (Datadog) Hands-on experience with a cloud ecosystem (e.g. AWS, GCP) and integration with orchestration services (like Dagster or Airflow) Experience of running data processing pipelines using distributed data processing frameworks Hands-on Experience with Machine Learning Models or LLM-based systems is a plus Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU.
Good understanding of API design principles (e.g., REST, GraphQL, etc.) and experience in architecting robust and efficient data flow between the frontend application and backend services. Good working knowledge of Node.js for modern frontend toolchains, build processes, and potential Backend-for-Frontend (BFF) services.
TypeScript) Solid know how in working with SQL or No-SQL databases You write well-structured, efficient and maintainable code and actively keep the quality of the code base in check You have excellent analytical and problem-solving skills You are used to working in an English-speaking and agile environment You raise the bar of the software you work on You enjoy being responsible for a product, owning it deeply and as well push for own improvement ideas to work on within the team Nice to have Experience with centralized logging, monitoring, and alerting solutions (Datadog) Hands-on experience with a cloud ecosystem (e.g. AWS, GCP) and integration with orchestration services (like Dagster or Airflow) Experience with Elasticsearch or OpenSearch Experience building Data Models using dbt Experience of running data processing pipelines using distributed data processing frameworks Hands-on Experience with Machine Learning Models or LLM-based systems is a plus Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU.
Good understanding of API design principles (e.g., REST, GraphQL, etc.) and experience in architecting robust and efficient data flow between the frontend application and backend services. Good working knowledge of Node.js for modern frontend toolchains, build processes, and potential Backend-for-Frontend (BFF) services.
Our team ensures a seamless shopping experience by managing the entire order lifecycle – from cart to payment, including chargebacks, refunds, and promotions. A key focus is COBA, a core backend service handling orders, payments, and customer data. What you will do You can take a business problem, translate it into a technical problem, and work with the team to ensure it is properly designed, planned, and delivered.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
• arbeitest Du eng mit CRM-Product-Ownern, Marketing Data & Analytics, Branding & Communications, Kampagnenmanagement sowie Sales und Customer Lifetime Services zusammen. Für ein “perfect match” brauchst Du: • mehrjährige Erfahrung im CRM-, Marketing-Automation- oder Customer-Journey-Umfeld und Praxis mit Dynamics 365 Customer Insights oder vergleichbaren Tools und Werkzeugen
MySQL Python Google BigQuery Gitlab What you will do Conduct in-depth analyses on shop user behavior to uncover actionable insights Drive shop optimization and growth by providing analytical insights to Business and Product Owners and influencing product enhancements Shape the success metrics for our shop, developing and monitoring KPIs that directly impact millions of users’ shopping experiences Provide full-cycle A/B test analytical support to optimize shop performance Define tracking requirements and support QA of tracking implementations to ensure data accuracy and reliability Design and implement advanced dashboards, enabling self-service analytics across the organization Collaborate with multiple stakeholders across the organization to answer shop-related questions with analytical insights, supporting business decision-making Who you are Advanced proficiency in SQL for complex data analysis and querying large datasets Expertise in e-commerce KPIs and funnel analysis Solid understanding of web analytics and experience working with frontend tracking data (GA4 experience is a plus) Experience with data visualization tools (e.g., Looker Studio, Tableau, or similar) to create compelling dashboards and reports Advanced knowledge of A/B testing methodology and statistical analysis for experiment design and interpretation Strong understanding of customer segmentation and cohort analysis in the e-commerce context Proactive and self-driven, with the ability to work independently and drive projects from conception to completion Collaborative mindset, adept at working with cross-functional teams and building strong relationships with stakeholders Pragmatic approach to problem-solving, consistently delivering efficient, data-driven solutions.
DIS AG sucht in eine/n Customer Service Mitarbeiter*in (m/w/d) (ID-Nummer: 13677973)
Thomas Henry GmbH sucht in Berlin eine/n Auftragsabwicklung / Customer Service Specialist (m/w/d) (ID-Nummer: 13724989)
What you will do: Focus on the design, development, and execution of automated end-to-end tests Manage and prioritize bug reports, keeping their business value in mind Lead regression testing, identify and resolve defects to ensure the stability of high-traffic customer interactions and transactions Analyze complex workflows, data flows, and database interactions to identify potential areas for improvement in test coverage and performance Report bugs and reproduce them throughout the complete bug cycle Coordinate testing efforts to ensure the delivery of quality features Advocate for product quality within cross-functional teams Contribute to ABOUT YOU’s long-term automation strategy in testing Who you are: 4+ years of experience in QA, testing, and debugging REST backend applications, with strong knowledge of HTTP methods, status codes, headers, and error handling Proficient in API validation against OpenAPI/Swagger specifications 4+ years of experience with JavaScript/TypeScript or other OOP languages, using frameworks like Mocha/Playwright, and GitlabCI 2+ years of experience working with relational and NoSQL databases, focusing on integration and data flows Passionate about automation and building maintainable test suites that provide continuous feedback, with strong skills in both exploratory and automated testing Experienced with agile methodologies Excellent communication skills, including fluent written and spoken English for clear collaboration Solid understanding of transaction systems, gateways, customer data, and large-scale database structures Committed to identifying and addressing issues early, ensuring high-quality customer-facing features and services Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy Central Location Flexible Working Hours Professional training Dog-friendly office Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities, and ethnicities feel welcomed and accepted exactly as they are.
CHEPLAPHARM Arzneimittel GmbH sucht in eine/n Teamlead Customer Service national (m/w/d) (ID-Nummer: 13664897)
Global brands such as Manchester United, Deichmann, Fielmann, s.Oliver, FC Bayern, and Marc O’Polo trust SCAYLE to innovate and grow their businesses. Within SCAYLE, our Seller Center team builds powerful self-service functionality for merchants, unlocking marketplace growth potential for our clients. Designed to scale to tens of thousands of merchants, the Seller Center currently manages assortments ranging from 100 to 4,000 products – and growing.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
SoftwareOne Deutschland GmbH sucht in Leipzig, Berlin, Hamburg eine/n Engineering Manager (gn) Dynamics 365 | Sales & Customer Service (ID-Nummer: 13724540)
KG sucht in Halle (Saale), Düsseldorf, Berlin, Hamburg eine/n Produktmanager Customer Service (m/w/d) (ID-Nummer: 13723185)
KLAUS BERCKENBRINCK GmbH sucht in eine/n Sachbearbeiter Customer Service / Mitarbeiter Vertrieb - Innendienst (m/w/d) – Inbound & Auftragsabwicklung (ID-Nummer: 13714437)
FIXED TERM ROLE TILL 31ST OF DECEMBER 2026 ONLY About JLL We’re JLL. We’re a professional services and investment management firm spe cializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
The ideal candidate will have a strong background in SAP S/4 HANA project roll-out implementations and possess excellent communication skills. This role will involve acting as a sub-service owner for two SAP ECC systems, supporting and coordinating the implementation of change requests between our business units and implementation partners.
We are currently looking for a skilled Senior Golang Developer (m/f/d) to join our SCAYLE Storefront Platform Unit onsite in Hamburg or Berlin (Hybrid-setup) As the Storefront Platform Team, we are dedicated to developing an innovative hosting platform that enables our tenants to seamlessly host their frontends on our infrastructure. By leveraging our extensive experience in hosting services, we provide best-in-class defaults and scalability to ensure optimal performance and reliability. We collaborate closely with our DevOps team, as the platform is built on cutting-edge technologies including Kubernetes, Postgres, and Cloudflare.
Lifetime professorship in Berlin The University will support you with its services for further qualification in the areas of teaching and didactics. The University Berlin strives to increase the number of female professors and explicitly invites women with a doctorate to apply.Als Personalberater sind wir exklusiv mit der Betreuung dieses Stellenangebotes beauftragt.
As a Senior Platform Engineer, you’ll be part of a key team that helps our development teams manage their infrastructure efficiently. You’ll lead the implementation of new services, prioritize upcoming requests and manage the Commerce DevOps team. What you will do Own and evolve the Commerce Cloud’s AWS infrastructure through the application of Infrastructure-as-Code (IaC) principles to ensure scalability, high availability, and cost efficiency Design, implement, and optimize CI/CD pipelines and operational workflows utilizing tools such as GitLab CI, AWS CloudFormation, and Terraform.
Was Deinen Tag bei uns ausmacht: Führung & Organisation des Customer Service Verantwortung für Führung, Entwicklung und Einsatzplanung des Customer-Service-Teams inklusive Personalmanagement, Mitarbeitertraining, Schulungsmaterialien und kontinuierlichem Performance-Reporting.
casavi GmbH sucht in München eine/n Technical Customer Service Manager (m/w/d) München/Berlin/Frankfurt a.M./remote (ID-Nummer: 13664324)
Als kompetenter und zuverlässiger Dienstleister sind wir Ihr Partner in Sachen Beruf und Karriere - an über 30 Standorten deutschlandweit. Topp Holdings GmbH Runtime Services GmbH Strausberger Platz 9 10243 Berlin Telefon: +49 30 42105070 Email: berlin@runtime.de
Customer Service Agent / Kundenbetreuer (m/w/d) mit HOMEOFFICE-Option in Berlin Was gewinnen Sie mit uns? Individuelle Prozessbegleitung und Betreuung mit Fingerspitzengefühl Überlassung mit Aussicht auf Übernahme bei einem renommierten und international agierenden Dienstleistungsunternehmen in Mitte Ein umfangreiches Schulungsangebot, passgenaue Einarbeitung sowie Coachings durch zertifizierte Trainer Vollzeit oder Teilzeit ab 30 Wochenstunden sowie Möglichkeit zur 4-Tage-Woche Home-Office-Option nach erfolgreicher Einarbeitung Ihre Aufgaben Betreuung von Geschäftskunden via Telefon und E-Mail Erfassen der Kundendaten und Stammdatenpflege in der DatenbankGenaue Dokumentation von Gesprächsinhalten und vereinbarten Terminen Effiziente Problemlösung und Eskalation von komplexen Fällen an die zuständige AbteilungSicherstellung einer hohen Kundenzufriedenheit durch Freundlichkeit, Professionalität und Lösungsorientierung Was bringen Sie mit Erfahrung im Kundenservice von Vorteil Teamfähigkeit und Serviceorientierung Ganzheitliches Denken und Organisationsgeschick Ergebnisorientierter Arbeitsstil Erfahrung als Kundenberater / Call Center Agent / Sachbearbeiter bzw. im Empfang sind von Vorteil, aber auch Quereinsteiger sind willkommen Zeitgeist ist ein mittelständisches Berliner Unternehmen in der Personaldienstleistung und zertifizierter Arbeitsvermittler.
Medizinische/r Fachangestellte/r im Customer Service (m/w/d) in Berlin Was gewinnen Sie mit uns? Individuelle, offene und lösungsorientierte Betreuung Vermittlung an ein renommiertes und international agierendes Unternehmen im Bereich IT-Services in Friedrichshain Eine strukturierte und qualifizierte Einarbeitung Vollzeit oder Teilzeit ab 30 Wochenstunden sowie Möglichkeit zur 4-Tage-Woche Home-Office-Option nach erfolgreicher Einarbeitung Das erwartet Sie: Telefonische und schriftliche Betreuung von Anfragen Sie sind Sie Ansprechpartner für Ärzte, wissenschaftliche Angestellte und Kostenträger (z.B.
Dabei agierst Du als zentrale Schnittstelle zwischen Produktmanagement, Entwicklung, Vertrieb, Branchenmanagement, Fulfillment, Customer Lifetime Services (CLS) und unseren ISV-Partnern. Für ein "perfect match" brauchst Du: • fundierte Kenntnisse in Microsoft Dynamics 365 - insbesondere Business Central und Power Platform.
Dann freuen wir uns auf Ihre Bewerbung als: Mitarbeiter Vertrieb (m/w/d) Bereich Customer Service/ Backoffice Ihre Aufgaben sind u.a.: Telefonische und schriftliche Betreuung der Kunden in Deutsch und Englisch Erstellung und Pflege von Kunden- und Artikelstammdaten, inkl.
Dann freuen wir uns auf Ihre Bewerbung als: Mitarbeiter Vertrieb (m/w/d) Bereich Customer Service/ Backoffice Ihre Aufgaben sind u.a.: Telefonische und schriftliche Betreuung der Kunden in Deutsch und Englisch Erstellung und Pflege von Kunden- und Artikelstammdaten, inkl.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Lead, Develop and Empower the Team Provide strong technical leadership, foster professional development and ensure continuous growth and engagement of your team. Manage External Service Providers Effectively manage external service providers acting on behalf of CHEPLAPHARM, ensuring quality, compliance and performance.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
AVALOQ sucht in Berlin eine/n Banking Specialist - Head of German Tax Services (m/w/d) (ID-Nummer: 13668985)
ProBioGen AG sucht in eine/n Maintenance Service Coordinator (m/f/d) (ID-Nummer: 13685310)
Mit dem Betrieb und Ausbau von Immobilien, der Wartung von Anlagen und integrierten Facility Services, wie z.B. der Reinigung, der Grünpflege und der Sicherheitsdienste, erleichtern wir täglich das Leben Tausender Menschen. Jobs mit Sinn und Herz, mit welchen Sie Ihr Potential entfalten können.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Kundenbindung & Upselling Du pflegst den Kontakt zu Bestandskund*innen, erkennst Zusatzpotenziale (z. B. größere Flächen, zusätzliche Services oder längere Laufzeiten) und unterstützt aktiv den Ausbau der Kundenbeziehungen. Team- & Schnittstellenarbeit Du arbeitest eng mit den Kolleg:innen aus Operations, Marketing und Customer Service zusammen, um eine durchgehend positive Customer Journey zu gewährleisten.
Optionally contribute to full-stack development by creating backend REST services in Java. Document your work using UML and AsciiDoctor to keep designs transparent and maintainable. Continuously improve existing UIs for responsiveness, accessibility, and speed – while exploring how AI can personalize and optimize user interactions.
Vossloh Rail Services GmbH sucht in eine/n Business Field Manager Rail Infrastructure Track Supply (m/f/d) (ID-Nummer: 13764496)
Mein Arbeitgeber Unser Mandant ist ein international aufgestelltes Unternehmen mit über 4.000 Mitarbeitenden in 11 Ländern und Teil eines etablierten, familiengeführten Konzerns mit klarer ZukunftsvisionEr gehört zu den technologischen Vorreitern im Fintech-Umfeld und treibt eine moderne, AI-gestützte Customer-Service-Plattform voran – inklusive Voicebot-Systemen, intelligenter Automatisierung und Omnichannel-TechnologienMit einer in nur 100 Tagen implementierten AI-Servicearchitektur und einer starken strategischen Verankerung im Konzern bietet unser Mandant ein Umfeld, in dem Innovation, Effizienz und menschzentrierte Technologie im Mittelpunkt stehen Leitung des AI- und Automatisierungsprogramms im Operations-/Customer-Service-Umfeld (Voicebot, Agentic AI)Steuerung des Projekt- und Programmportfolios inkl.
Mein Arbeitgeber Unser Mandant ist ein international aufgestelltes Unternehmen mit über 4.000 Mitarbeitenden in 11 Ländern und Teil eines etablierten, familiengeführten Konzerns mit klarer Zukunftsvision Er gehört zu den technologischen Vorreitern im Fintech-Umfeld und treibt eine moderne, AI-gestützte Customer-Service-Plattform voran – inklusive Voicebot-Systemen, intelligenter Automatisierung und Omnichannel-Technologien Mit einer in nur 100 Tagen implementierten AI-Servicearchitektur und einer starken strategischen Verankerung im Konzern bietet unser Mandant ein Umfeld, in dem Innovation, Effizienz und menschzentrierte Technologie im Mittelpunkt stehen Leitung des AI- und Automatisierungsprogramms im Operations-/Customer-Service-Umfeld (Voicebot, Agentic AI) Steuerung des Projekt- und Programmportfolios inkl.
Für ein "perfect match" brauchst Du: mehrjährige Erfahrung als Software Architect oder Senior Developer in der Konzeption moderner Cloud- und Web-Architekturen, idealerweise im M365-Umfeld. sehr gute Kenntnisse in SharePoint Online, SPFx sowie Azure Services (z. B. Web Apps, Functions, APIs, Identity, Storage). fundiertes Verständnis für skalierbare Software-Architekturen, Integrationsszenarien, Web-Services und Datenbanksysteme.